Legal notice
Last Updated: August 10, 2026
This Legal Notice provides important information regarding the ownership, operation, use, and legal conditions associated with PupClosetHub.store and the products and services offered through the website.
By accessing, browsing, or purchasing from PupClosetHub.store, you acknowledge that you have read and understood the information contained in this Legal Notice, together with our Terms of Service, Return & Refund Policy, Shipping Policy, Privacy-related disclosures, and other policies made available through our website.
1. Business Information
The website PupClosetHub.store operates under the name PupClosetHub, an online retailer specializing in pet clothing, fashion, and related accessories.
Our official business contact information is:
Business Name: PupClosetHub
Website: PupClosetHub.store
Email: support@PupClosetHub.store
Phone: (226) 988-2263
Business Address:
562 Boulevard Georges-Vanier
Montréal, QC H3J 2N8
Canada
Questions regarding this Legal Notice or our website may be submitted using the contact information above.
2. Purpose of This Website
PupClosetHub.store is an ecommerce website created to provide customers with access to pet clothing, accessories, and related merchandise.
Our products may include everyday pet clothing, shirts, vests, dresses, hoodies, sweaters, seasonal apparel, outdoor accessories, life jackets, and other pet-related products.
Information available through the website is provided primarily for shopping, product-information, customer-service, and general informational purposes.
3. Website Platform
Our online store may use Shopify and associated third-party technologies to provide ecommerce functionality.
The use of a third-party ecommerce platform does not automatically make that platform the seller of products offered by PupClosetHub.
Certain features, including payment processing, checkout, analytics, security, or other functionality, may be provided by independent service providers and may be subject to their own applicable terms and policies.
4. Intellectual Property
Unless otherwise indicated, the original content appearing on PupClosetHub.store, including our store name, branding, written content, page layouts, graphics, design elements, promotional materials, and other proprietary materials, is owned by or appropriately licensed to PupClosetHub.
Such content may be protected by copyright, trademark, and other applicable intellectual property laws.
Access to our website does not grant visitors ownership of or unrestricted rights to use our intellectual property.
Content may not be copied, reproduced, republished, distributed, modified, sold, commercially exploited, or used to create unauthorized derivative works without appropriate permission, except where such use is expressly permitted by applicable law.
5. Third-Party Intellectual Property
Certain trademarks, product names, technologies, logos, payment brands, platform names, or other intellectual property displayed or referenced through our website may belong to their respective owners.
Reference to a third-party brand does not necessarily indicate sponsorship, endorsement, partnership, or affiliation unless expressly stated.
All third-party rights remain the property of their respective owners.
6. Product Information
We make reasonable efforts to ensure that product descriptions and information displayed on PupClosetHub.store are clear and useful.
However, product photographs, colors, dimensions, materials, measurements, patterns, packaging, and other visual characteristics may occasionally vary slightly from what appears on a customer's device.
Screen settings, photography, lighting conditions, manufacturing variations, and manual measurements can contribute to these differences.
Where manual measurements are provided, small reasonable variations may occur.
Nothing in this section limits a customer's rights when a product is materially different from its description or otherwise fails to satisfy mandatory consumer protection requirements.
7. Pet Clothing and Sizing Disclaimer
Pet body shapes and proportions can vary significantly.
A product described as suitable for a particular breed, weight range, or size category may not necessarily fit every animal within that category.
Customers should review the individual product measurements and sizing information before ordering.
Where available, we recommend measuring your pet's chest circumference, neck circumference, and back length and comparing those measurements with the applicable product size chart.
Size labels such as S, M, L, or XL may vary between products.
Information concerning breed or weight suitability should generally be treated as guidance rather than a guarantee of fit unless expressly stated otherwise.
8. Pet Safety
Customers are responsible for supervising their pets and determining whether a product is appropriate for their individual animal.
Pet clothing should fit comfortably without unnecessarily restricting breathing, movement, vision, hearing, or normal behavior.
Products should be regularly inspected for damage.
If a button, zipper, strap, buckle, bow, decoration, or other component becomes loose or damaged and could create a hazard, use should be discontinued.
Pets should not be allowed to chew, swallow, or play unsupervised with packaging, fasteners, loose decorations, or components not designed as pet toys.
Products should also be kept away from fire or excessive heat where applicable.
9. Life Jackets and Safety Products
Certain products sold through PupClosetHub may be designed to provide additional support during swimming or water-related activities.
A pet life jacket or flotation product should never replace responsible supervision.
Pets should be supervised around pools, lakes, rivers, oceans, boats, docks, and other bodies of water.
Customers should select an appropriate size, properly secure adjustable straps, inspect the product before use, and ensure that the product fits correctly.
No flotation product can eliminate all risks associated with water activities.
10. No Veterinary Advice
Information provided through PupClosetHub.store is not intended to constitute veterinary, medical, behavioral, or other professional animal-care advice.
Product descriptions and general guidance should not be used as substitutes for advice from a qualified veterinarian or other appropriate professional.
If your pet has a health condition, injury, allergy, mobility concern, skin sensitivity, breathing difficulty, or another condition that may affect the suitability of clothing or accessories, consult an appropriate professional where necessary.
11. Pricing and Availability
Product prices and availability may change from time to time.
We reserve the right to update prices, discontinue products, introduce new products, and modify promotions subject to applicable law.
Products placed in a shopping cart are not necessarily reserved until the applicable transaction is completed.
If an obvious pricing or inventory error affects an order, we may contact the customer to resolve the issue.
If an order cannot be fulfilled and has already been paid, an appropriate refund will be provided for the affected portion in accordance with applicable law.
12. Shipping Information
PupClosetHub currently provides free standard worldwide shipping on eligible purchases.
Our typical estimated standard delivery timeframe is 7–10 days.
Delivery estimates are not guaranteed arrival dates unless expressly stated otherwise.
Carrier disruptions, customs procedures, holidays, weather, destination restrictions, incorrect addresses, transportation problems, and other circumstances may affect delivery times.
Customers should review our complete Shipping Policy before ordering.
13. Returns and Refunds
Eligible customers may request returns within 30 days of receiving their order, subject to our Return & Refund Policy.
Customers should contact support@PupClosetHub.store before sending merchandise back.
Our Montréal business contact address should not automatically be treated as the return destination.
Return instructions and the appropriate destination may depend on the particular product and fulfillment arrangements.
Nothing in our return procedures is intended to remove consumer rights that cannot legally be excluded.
14. External Links
PupClosetHub.store may occasionally contain links to websites, services, platforms, or resources operated by third parties.
External websites are independently controlled.
Unless expressly stated otherwise, PupClosetHub does not control and is not responsible for the content, availability, security practices, privacy practices, or policies of independent third-party websites.
Customers should review the applicable terms and policies before interacting with external services.
15. Website Accuracy
We make reasonable efforts to maintain accurate website information.
Nevertheless, typographical errors, technical errors, outdated information, or accidental omissions may occasionally occur.
We reserve the right to correct errors and update information where appropriate.
If an error materially affects an existing customer order, the matter will be handled reasonably and in accordance with applicable consumer protection laws.
16. Website Availability
We aim to keep PupClosetHub.store accessible, secure, and operational.
However, continuous and uninterrupted availability cannot be guaranteed.
Temporary interruptions may result from maintenance, software updates, technical problems, security measures, hosting issues, third-party service interruptions, network failures, or circumstances beyond our reasonable control.
We may modify website functionality when reasonably necessary to maintain or improve our services.
17. Limitation of Liability
To the maximum extent permitted by applicable law, PupClosetHub will not be responsible for indirect, incidental, special, consequential, or similar losses resulting from use or inability to use our website where such liability may lawfully be limited.
Nothing in this Legal Notice is intended to exclude or restrict liability that cannot legally be excluded, including mandatory consumer protections or other statutory rights.
18. Personal Responsibility
Customers are responsible for using purchased products according to their intended purpose and any instructions or warnings supplied with them.
Customers should inspect products before use and discontinue use if an item becomes damaged or appears unsafe.
Pet owners remain responsible for supervising their animals and selecting products appropriate for their pet's individual circumstances.
19. Fraud and Unauthorized Activity
Use of PupClosetHub.store for fraudulent, unlawful, deceptive, abusive, or unauthorized activity is prohibited.
We may take reasonable measures to protect our customers, website, payment systems, and business from suspected fraud or security threats.
Such measures may include transaction verification, cancellation of suspicious orders, restriction of access, or cooperation with payment providers or appropriate authorities where legally permitted or required.
20. Privacy and Data Protection
Personal information submitted through PupClosetHub.store is handled in accordance with our applicable privacy disclosures and legal obligations.
Information may be processed as reasonably necessary to complete transactions, deliver orders, provide customer support, prevent fraud, maintain website security, and operate our business.
Customers should review the privacy information available through our website for additional details regarding the handling of personal information.
21. Consumer Protection
Nothing contained in this Legal Notice, our Terms of Service, or another PupClosetHub policy is intended to eliminate legal rights that cannot be waived.
Depending on your location, you may have statutory rights regarding product quality, accurate descriptions, delivery, defective products, cancellations, returns, refunds, privacy, and other consumer matters.
Where mandatory consumer law conflicts with a provision of our store policies, the applicable mandatory law will prevail.
22. Governing Legal Framework
PupClosetHub provides business contact information in Montréal, Québec, Canada.
Our website and transactions are subject to applicable laws and legal requirements.
Customers located outside Canada may also benefit from mandatory consumer protections applicable in their country or region.
Nothing in this Legal Notice is intended to deprive a consumer of protections that cannot lawfully be waived by contractual agreement.
23. Changes to This Legal Notice
We may revise this Legal Notice periodically to reflect changes to our website, products, business practices, technology, legal obligations, or services.
When changes are made, an updated version may be published on PupClosetHub.store.
The “Last Updated” date may be revised accordingly.
Customers are encouraged to review our policies periodically, particularly before making a purchase.
24. Policy Relationship
This Legal Notice should be read together with the other policies available through PupClosetHub.store, including our:
Return & Refund Policy
Terms of Service
Shipping Policy
Contact Information
Privacy-related disclosures and policies
Where specific provisions apply to a particular transaction or service, the more specific policy may provide additional information.
25. Contact Us
If you have questions regarding this Legal Notice, our products, your order, or another matter concerning PupClosetHub, please contact us.
PupClosetHub
562 Boulevard Georges-Vanier
Montréal, QC H3J 2N8
Canada
Phone: (226) 988-2263
Email: support@PupClosetHub.store
Website: PupClosetHub.store
We appreciate your trust in PupClosetHub and are committed to creating a shopping experience that combines clear information, friendly service, and the colorful personality behind our Playful Pet Fashion collection.
PupClosetHub — playful style for every little personality.